Refund & Return Policy

We want you to love your ZenHive products, but if something isn’t right, here’s our simple policy:

1. Eligibility for Return

   • Returns accepted within 7 days of delivery.

   • Item must be unused, in original packaging, and in the same condition.

2. Non-Returnable Items

   • Customized or discounted products.

   • Items damaged after delivery.

3. Refund Process

   • Once your return is received and inspected, we’ll notify you.

   • Approved refunds will be processed within 5–7 business days to your original payment method.

4. Damaged or Wrong Items

   • If you receive a defective or wrong product, contact us at support@zenhive.shop within 48 hours of delivery. We’ll arrange a replacement or refund.

5. Contact Us
   For any queries, reach out at:
   📧 support@zenhive.shop